Fraud Center & Security Alerts
We are committed to the highest level of account and financial security for all our members.This section of our website will help keep you informed of current fraudulent activities, tactics and alerts. We encourage you to use the information here as a resource to help protect yourself from becoming an unsuspecting victim of identity theft or other fraud or scam.
ServU Credit Union will never ask you to input your card number and PIN via phone, text message or in an email. As always, contact us if you have any questions.
Data Breaches: What You Need to Know
With so many merchant data breaches in the news, we want you to know that ServU Federal Credit Union is ready to help if your personal or financial data is ever compromised. We take service to our members seriously and will do everything we can to ensure that action is taken to help you avoid becoming a victim of identity or account theft.
Your credit union is subject to strong data security standards established by Congress and federal regulators. Unfortunately, merchants and retailers aren't subject to these federal requirements. Many of them follow their own data security standards, but the recent rash of data breaches shows that much more needs to be done. In the meantime, credit unions around the country are leading the effort to get Congress to pass legislation ensuring merchants and retailers meet a national standard for protecting any of your financial data they collect when you make a purchase.
When your debit or credit card data is breached at a retailer, the cost of card replacement or account reimbursement to you is typically paid not by the merchant where the breach occurred, but by your credit union.
While we can't control what happens at merchants and retailers, we want you to know that ServU Federal Credit Union will do everything we can to assist you and your family if a breach does occur when you use your debit or credit card. You can always feel free to reach our card service department at 607-936-2293
Read more about the campaign to help "Stop the Data Breaches"
Previous Security Alerts
Mystery Shopper Scam
Data breach at Home Depot
People have received automated phone calls stating that their ATM/DEBIT card has been blocked
Fraudulent emails are being received that have the appear to be sent from the Federal Reserve
A current scam being circulated comes in the form of a phishing email related to Verified by Visa
Phishing Alert - Email claiming to be from the NACHA
Virus/Trojan that could hit your home computer
NCUA Reports Fraud Email Phishing Activity