For general questions pertaining to Online Banking or BillPayment, email us at online@servucu.com or use the contact form below.

Please do not send information such as your account number or social security number via standard e-mail or the form below as these are not secure forms of communication. If you need to send that type of information, please log into your Online Banking account and use the "Support" link found at the top right right hand corner of your screen.

Please address all VISA payments and correspondence to our Administrative office at:
Servu Federal Credit Union
9823 Science Center Drive
Painted Post, NY 14870

Our 24-hour automatic Telephone Teller system:
1-888-733-2849 or if you are calling locally from Painted Post area 607-936-2493

Reach us toll free at 1-800-443-0663

If you are requesting a copy of your credit card agreement, please include the phrase “credit card agreement request” in the comments section. A copy of your credit card agreement will be mailed to your address on file. To request a copy of your credit card agreement by phone instead, please call 607-936-2293.

All inquiries of the credit union’s Supervisory Committee should be mailed to:
ServU Federal Credit Union
Supervisory Committee
PO Box 65
Painted Post, NY 14870