Job Openings: Credit Relations Specialist- Painted Post

Announcement Date:	April 14, 2025
Location of Position:	Administration Office - Painted Post, NY
Salary:	$19.20 – $24.00 per hour (The actual compensation will be determined based on experience and other factors determined by law.)
Days:	Monday-Friday
Hours:	8:00am – 5:00pm

Duties:

Assist in the collection of delinquent loans and negative accounts.

Essential Duties:

Staff support for collection issues.
Contacts delinquent accounts by phone and mail. Advises and counsels members of necessary actions and strategies for debt repayment. Takes appropriate action to bring account to a current status. As necessary, helps members create custom payment plans to repay the Credit Union.
Extensions & Modifications of Loans, Negative Accounts, Delinquent Loans, Repossession, Foreclosures, Bankruptcy, Credit Reporting, Insurance Posting, CECL, Invoices, Posting Payments, Board Packets, ALM Reports, Subsidiary General Ledgers, Small Claims, Charge-offs, Working with Attorneys and Loan Staff, and Assist in other job duties as assigned by Supervisor or management.
Ensure all collection activity is legal and follows established policies.
Appear in court or for foreclosure on behalf of ServU.
Assist with reports for Management
Occasional evening hours as needed
Maintain accurate records
Work with spreadsheets and Access database
Community involvement is a requirement of this position as outlined in the ServU Employee Handbook.
Complies with all federal, state, and organizational policies, procedures, and processes, including (but not limited to) the Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC). Performs related responsibilities as required.